Delivery Information

   

Delivery Information FAQ

Absolutely.  When you are in the cart, just click the "Estimate Shipping & Taxes" button.  On this page you can enter your zip code and whether you are shipping to a residence or business, and we'll give the shipping options.  If you find one you like, select it and then click the "Apply Shipping" button in the bottom center.  If it's still grey, you need to select which method of shipping you want, then click the button.

Hey, we order off the Internet too.  And usually we want our stuff FAST.  That's why we strive to ship the same business day if we receive your order by 12:00 Eastern time. However, if your order absolutely, positively needs to ship the same business day, give us a call at 514-360-2932 so we can expedite it. If you order after noon, your order will usually ship the next business day.  Sometimes we need to receice the material before forwarding it to you and this may take a few days.

Once your order is shipped, we will provide the tracking number.  Tracking number is provided for Canada Post, TNT, Sameday, and FedEX carriers. Most local deliveries are done by our own trucks.

If you order stock sizes of our material, and  your order is too heavy or too long to go with FedEX, UPS, Canada Post or TNT,  alustock.ca will automatically quote you a Motor Freight shipping rate.  This might be a good time to go back to the product page and order your items cut to length below 96 , if possible.  In most cases, these smaller, lighter pieces will be able to go FedEX, UPS, Canada Post or TNT.

Well, we're asking them to bring a semi truck from our place to yours, so it definitely costs more. If you order stock sizes of products that are really long (25 ft long angles, say), it costs more because Motor Freight has an extra charge for items over 15 ft long.  If you don't need pieces this long, go to the product page and order your pieces cut to shorter length, and you'll save money.

Everything we ship carries enough insurance to cover the cost of any damage caused by the shipper.

The shipping weight will be more than the actual weight since skids, boxes, and packaging material add weight to the order.

Unfortunately we don't offer pick up option at the moment. All orders are shipped by our trucks or freight companies.  

How to Order?

Our inventory is linked to many locations, each with its own processing capabilities.  Some products have minimums to order, some products can be orders at full length cut to shipping size, and yet some are flexible to be ordered at any length. Be sure to use the Filter on the left to choose between Flexible Length and Complete Length.   

Yes. Prices are calculated as you enter the Length and Quantity.  Discount is applied automatically when product is eligible. 

Some products have to be ordered at full length. If your cut length yields another cut of the same length then pricing formula will prompt to enter additional quantity. The off-cuts are shipped and their weight is also applied for shipping cost. 

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