Alustock is aware of the importance of protecting the personal information you provide. We want our clients to enjoy a risk-free online shopping experience, so we have developed this privacy policy to outline how we collect and use personal information.
Information collection and use by Alustock
Personal information includes your name, surname, complete mailing address and email address. Personal information obtained from customers when they register on our site is considered confidential by Alustock.
Creating an account is optional; if you do, you choose a username and password that identify you on our website. At the time of purchase you provide your credit card information to complete the secure transaction through PayPal. To minimize any risk of fraud or inappropriate use of personal information, the mailing address of your account must be the same as the one registered for your credit card. This information is strictly personal and will never be provided to any third party. Alustock never has access to your credit card number.
We may use your personal information to contact you, correspond with you and respond to your inquiries. With your consent, we may also occasionally send you emails or other messages about products we feel may interest you.
Use of cookies
To provide a personalized service, Alustock uses cookies to monitor your visits to our website. Cookies help improve the effectiveness of our website and identify you as a user if you open an account and revisit our site, so you do not have to re-enter the same information. You can reject cookies if your browser offers this option; however, your use of the website and some of its features may be affected, and you may not be able to make transactions.
Information collected automatically
Alustock automatically collects certain non-personal information about website users. This information does not identify you. It includes the IP address of your internet service provider, the date and time you access our website, the address of the website from which you linked to our site, the operating system you use, the sections of the website you visit, the pages read and images viewed, and the content you download.
This non-personal information is used for website administration and to improve Alustock’s website.
Links to other websites
Our website may contain links to other websites or internet resources. When you click one of these links, you are contacting another website. Alustock has no responsibility for these other websites or internet resources, or for their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn how they collect and use information about you.
Disclosure to service providers
Alustock may share your personal information with certain service providers in order to verify and validate information and to answer your questions. Service providers mainly include credit card issuers. To reduce the risk of fraud or misuse of personal information, Alustock may also verify your personal information, including your address and credit card information, with service providers.
We make reasonable efforts to ensure your personal information is used in a manner consistent with this policy. If you do not want us to provide your personal information to these service providers, we may be unable to process your transaction.
Retention of personal information
We keep your information as well as the history of your orders. You have the right to access and correct your personal information, and you can at any time ask us to remove your information from our records. To exercise this right, access your Alustock online account or write to us.
Changes to this document
This document may be modified over time to reflect changes in laws and technologies. We may add, change or remove sections when we feel it is appropriate, and we will update the date of the document whenever we do.