Delivery Information

Absolutely. In your cart, use Estimate Shipping & Taxes. Enter your postal code and whether you are shipping to a residence or a business, and we will show the shipping options. Select the one you like, then click Apply Shipping.

We order online too, and we usually want our things fast. That is why we strive to ship the same business day when we receive your order by 12:00 noon Eastern time. If your order absolutely needs to ship the same business day, call us at 514-360-2932 so we can expedite it.

Orders placed after noon usually ship the next business day. Sometimes we need to receive the material before forwarding it to you, which may take a few days.

Once your order ships, we send you the tracking number. Tracking is provided for Canada Post, TNT, Sameday and FedEx. Most local deliveries are made by our own trucks.

If you order stock lengths and your order is too heavy or too long for FedEx, UPS, Canada Post or TNT, Alustock.ca automatically quotes a Motor Freight rate. This is a good time to go back to the product page and order your items cut to a length under 96″, if possible. In most cases these shorter, lighter pieces can ship by parcel carrier.

We are asking a carrier to bring a semi-truck from our place to yours, so it costs more. Very long products (25 ft angles, for example) cost even more, because Motor Freight charges extra for items over 15 ft. If you don’t need pieces that long, order them cut to a shorter length and save.

Everything we ship carries enough insurance to cover the cost of any damage caused by the carrier.

The shipping weight is higher than the actual product weight because skids, boxes and packaging add weight to the order.

Unfortunately, we do not offer pick-up at the moment. All orders are shipped by our trucks or by freight companies.

Our inventory is linked to many locations, each with its own processing capabilities. Some products have order minimums, some can be ordered at full length and cut to a shippable size, and others can be ordered at any length. Use the filters on the category pages to choose the right product.

Yes. Prices are calculated as you enter the length and quantity, and the discount is applied automatically when a product is eligible.

Some products have to be ordered at full length. If your cut length yields another piece of the same length, the pricing tool asks you to add the extra quantity. Off-cuts are shipped to you and their weight is included in the shipping cost.